Returns and Exchanges

We are customer focused and want each and every person who buys from us to be happy with their purchase. We accept returns for up to 30 days from date of purchase as long as the garment has not been worn, washed and still has the swing tag attached.  If you cannot find a replacement item to your liking then we will issue you with a store credit or gift voucher that can be used for a future purchase. Please note that refunds will exclude the delivery fee from the initial purchase.

If your return is going to be couriered to us, this will be for your own cost and we require a tracking number to be sent.  Victoria Reece Designs will not be liable for any item damaged in the courier return process.

Should you wish to return or exchange your purchase, please do so by emailing us on sales@victoriareece.co.za to obtain the delivery details for your return.  Once we have received  your return and it has been checked by our team, you will be issued with either a store credit or gift voucher by return email within 48 hours.